MGMT 400 Operations Management

An examination of the fundamentals of manufacturing and service operation decision making. Topics include process flow analysis, supply chain management, capacity planning, facilities, and TQM.

Credits

4

Prerequisite

MGMT 407

Course Learning Outcomes

Upon successful completion of this course, the student will be able to:

1. Explain the role of operations management in terms of manufacturing and service organizations

2. Analyze operational processes in terms of productivity, workflow, and quality

3. Utilize mathematical models to support Supply Chain Management

4. Identify limiting factors within systems

5. Evaluate inventory control systems through the use of mathematical models

6. Apply quality and continuous improvement principles of TQM